When I recently visited the Vietnam Airlines Geneva Office, I was quite happy with the high caliber of service I experienced. From the time I arrived, the staff treated me with warmth and professionalism, making me feel welcome. They were well-informed about Vietnam Airlines' procedures and policies and offered comprehensive assistance with flight reservations, ticket reissuing, and date changes. I truly enjoyed how quickly they answered my inquiries on baggage and transit details, ensuring that I understood everything.